Careers >> District of Columbia Relay Outreach Coordinator - Part Time
District of Columbia Relay Outreach Coordinator - Part Time
Summary
Title:District of Columbia Relay Outreach Coordinator - Part Time
ID:1135
Location:Washington D.C.
Application Deadline:Open until filled
Description
Position title:  District of Columbia Relay Outreach Coordinator

Department: Relay

Reports to: State Outreach Manager

Position summary:  This part–time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunication Relay Services (TRS) and Captioned Telephone Service (CapTel®) for District of Columbia Relay. 

Essential functions:

• Provides education and guidance to residential, commercial, instructional and public sectors within the community about District of Columbia Relay.

• Develops Annual Outreach Plan designed to promote District of Columbia Relay.

• Plans and implements innovative outreach activities and marketing programs that support the Annual Outreach Plan.

• Facilitates awareness and stimulates involvement in targeted communities (Deaf, Hard of Hearing, Deaf-Blind, and Speech Difficulties) to increase the use of relay services in District of Columbia.

• Coordinates and conducts demonstrations, presentations and training for businesses, residents and organizations in District of Columbia.

• Gathers customer feedback and shares feedback with Hamilton Relay Management toward the goal of improving products and the effectiveness of the services offered.

• Coordinates marketing needs with Hamilton Marketing.

• Promotes the program through participating in regional events, conferences, association meetings, and etc.

• Participates in scheduled Outreach meetings, Relay Advisory Council meetings, Outreach Activities and Hamilton Marketing Summits.


Other responsibilities:
 
• Travels extensively across District of Columbia.
 
• Stresses quality in all work situations.

• Stays abreast of technological changes occurring in the relay industry.

• The role also will have the ability to promote company national services- internet based relay service in District of Columbia/Northern Virginia and Maryland area.

• Performs other work related duties as assigned.


Education, Experience and Skills:

Education and Experience:

• Bachelor’s degree and two or more years of experience in the design and implementation of public outreach, public relations or related marketing experience are required.

• Experience in the telecommunication field, Traditional Relay Service or Captioned Telephone Service is a strong plus.

Skills:

• Excellent presentation skills.

• Experience in public relations activities.

• Ability to develop effective outreach and educational campaigns.

• Ability to confidently communicate (oral & written) with a wide variety of audiences.

• Ability to plan, schedule and execute multiple projects.

• Ability to understand and follow directions.

• Strong analytical and interpersonal skills.

• Capacity  to develop and maintain effective working relationships with Relay Administrator, organizations within the public, private and non-profit sectors.

• Knowledge of and ability to understand various communication modes used by current and potential relay users.

• Familiarity with the user communities that could benefit from relay services:
    
    o Community People with Speech Difficulties

    o Senior Community
    
    o Hard of Hearing Community

    o Deaf Community

• Able to travel alone.

• Hold a valid driver’s license.

• Ability to lift up to 50 lbs.

• Individuals who are Deaf or Hard of Hearing are encouraged to apply.

 
This opening is closed and is no longer accepting applications
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