District of Columbia Relay Outreach Coordinator - Part Time
Summary
Title: | District of Columbia Relay Outreach Coordinator - Part Time |
---|---|
ID: | 1281 |
Location: | Washington, D.C. |
Application Deadline: | Open until filled |
Description
Division: Relay
Reports to: Regional Outreach Manager
Position summary: This part–time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunication Relay Services (TRS) and Captioned Telephone Service (CapTel®) for District of Columbia Relay.
Essential functions:
• Provides education and guidance to residential, commercial, instructional and public sectors within the community about District of Columbia Relay.
• Develops Annual Outreach Plan designed to promote District of Columbia Relay.
• Plans and implements innovative outreach activities and marketing programs that support the Annual Outreach Plan.
• Facilitates awareness and stimulates involvement in targeted communities (Deaf, Hard of Hearing, Deaf-Blind, and Speech Difficulties) to increase the use of relay services in District of Columbia.
• Coordinates and conducts demonstrations, presentations and training for businesses, residents and organizations in District of Columbia.
• Gathers customer feedback and shares feedback with Hamilton Relay Management toward the goal of improving products and the effectiveness of the services offered.
• Coordinates marketing needs with Hamilton Marketing.
• Promotes the program through participating in regional events, conferences, association meetings, and etc.
• Participates in scheduled Outreach meetings, Relay Advisory Council meetings, Outreach Activities and Hamilton Marketing Summits.
Other responsibilities:
• Travels extensively across District of Columbia.
• Stresses quality in all work situations.
• Stays abreast of technological changes occurring in the relay industry.
• The role also will have the ability to promote company national services- internet based relay service in District of Columbia/Northern Virginia and Maryland area.
• Performs other work related duties as assigned.
Education, experience and skills:
Education and experience:
• Bachelor’s degree and two or more years of experience in the design and implementation of public outreach, public relations or related marketing experience are required.
• Experience in the telecommunication field, Traditional Relay Service or Captioned Telephone Service is a strong plus.
Skills:
• Excellent presentation skills.
• Experience in public relations activities.
• Ability to develop effective outreach and educational campaigns.
• Ability to confidently communicate (oral & written) with a wide variety of audiences.
• Ability to plan, schedule and execute multiple projects.
• Ability to understand and follow directions.
• Strong analytical and interpersonal skills.
• Capacity to develop and maintain effective working relationships with Relay Administrator, organizations within the public, private and non-profit sectors.
• Knowledge of and ability to understand various communication modes used by current and potential relay users.
• Familiarity with the user communities that could benefit from relay services:
o Community People with Speech Difficulties
o Senior Community
o Hard of Hearing Community
o Deaf Community
• Able to travel alone.
• Hold a valid driver’s license.
• Ability to lift up to 50 lbs.
• Individuals who are Deaf or Hard of Hearing are encouraged to apply.
Reports to: Regional Outreach Manager
Position summary: This part–time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunication Relay Services (TRS) and Captioned Telephone Service (CapTel®) for District of Columbia Relay.
Essential functions:
• Provides education and guidance to residential, commercial, instructional and public sectors within the community about District of Columbia Relay.
• Develops Annual Outreach Plan designed to promote District of Columbia Relay.
• Plans and implements innovative outreach activities and marketing programs that support the Annual Outreach Plan.
• Facilitates awareness and stimulates involvement in targeted communities (Deaf, Hard of Hearing, Deaf-Blind, and Speech Difficulties) to increase the use of relay services in District of Columbia.
• Coordinates and conducts demonstrations, presentations and training for businesses, residents and organizations in District of Columbia.
• Gathers customer feedback and shares feedback with Hamilton Relay Management toward the goal of improving products and the effectiveness of the services offered.
• Coordinates marketing needs with Hamilton Marketing.
• Promotes the program through participating in regional events, conferences, association meetings, and etc.
• Participates in scheduled Outreach meetings, Relay Advisory Council meetings, Outreach Activities and Hamilton Marketing Summits.
Other responsibilities:
• Travels extensively across District of Columbia.
• Stresses quality in all work situations.
• Stays abreast of technological changes occurring in the relay industry.
• The role also will have the ability to promote company national services- internet based relay service in District of Columbia/Northern Virginia and Maryland area.
• Performs other work related duties as assigned.
Education, experience and skills:
Education and experience:
• Bachelor’s degree and two or more years of experience in the design and implementation of public outreach, public relations or related marketing experience are required.
• Experience in the telecommunication field, Traditional Relay Service or Captioned Telephone Service is a strong plus.
Skills:
• Excellent presentation skills.
• Experience in public relations activities.
• Ability to develop effective outreach and educational campaigns.
• Ability to confidently communicate (oral & written) with a wide variety of audiences.
• Ability to plan, schedule and execute multiple projects.
• Ability to understand and follow directions.
• Strong analytical and interpersonal skills.
• Capacity to develop and maintain effective working relationships with Relay Administrator, organizations within the public, private and non-profit sectors.
• Knowledge of and ability to understand various communication modes used by current and potential relay users.
• Familiarity with the user communities that could benefit from relay services:
o Community People with Speech Difficulties
o Senior Community
o Hard of Hearing Community
o Deaf Community
• Able to travel alone.
• Hold a valid driver’s license.
• Ability to lift up to 50 lbs.
• Individuals who are Deaf or Hard of Hearing are encouraged to apply.
This opening is closed and is no longer accepting applications