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Summary
Title:	CRM & Marketing Automation Specialist
ID:	3894
Company:	Hamilton Telecommunications
Location:	Aurora, NE
Application Deadline:	Open until filled

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Job Description - CRM & Marketing Automation Specialist

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* Position summary: The CRM specialist is responsible for managing the customer relationship management system to improve customer interactions, streamline processes and increase sales and engagement with prospects. This position will execute and optimize CRM campaigns and workflows, such as email marketing, lead nurturing, and customer retention. Will work within HubSpot to design, test and launch campaigns, as well as to track and measure results. The CRM specialist will collaborate with marketing team members for content, design, form and web development to create and deliver engaging and personalized customer experiences on Hamilton platforms.

Essential functions:
• Designs, tests, and launches campaigns within HubSpot. Will also track and measure results and impact.
• Configure and maintain CRM workflows, forms and reports.
• Will build customer journey mapping and lifecycle marketing.
• Collaborates with the marketing team to develop and implement content aligned with the company’s objectives, target audience and industry trends.
• Creates engaging and impactful content across various digital platforms, including website, blog, social media, and other marketing channels.
• Stays up to date with emerging content marketing trends.
• Monitoring and reporting on key performance indicators (KPIs) related to marketing initiatives, including the effectiveness of marketing campaigns.
• Utilizes HubSpot and other project management tools for efficiency including JIRA. Utilizes Adobe Creative Suites, PowerPoint, Microsoft Office, and Excel for creation and design of marketing materials.
• Assists with the development of internal and external communication.
• Ensure brand consistency and follows Hamilton brand standards.
• Stresses the highest quality of work with strict attention to detail in all work situations.
• Maintains strict confidentiality of all relevant items, projects, and issues.
• Demonstrates the ability to interact and cooperate with all company employees. Will work closely with NSC and Relay Marketing Teams, Division Line Managers, Sales and Customer Service Team Members.

Other responsibilities:
• Willingness and ability to work outside of or beyond normal hours depending on circumstances, such as deadlines and problems.
• Performs other duties as assigned.

Education, experience, and skills:
• Bachelor’s or Associate Degree in marketing, communications, English, business, journalism, or related experience preferred or 2-4 years of directly relevant work experience.
• Proficiency with HubSpot or other similar customer relationship management software.
• Understanding of customer journey mapping and lifecycle marketing.
• Experience in copywriting.
• Possesses strong verbal and written communication skills including excellent grammar and sharp attention to detail.
• Proficiency in Microsoft Office Suite, including Excel, Word and PowerPoint.
• Possess a valid driver’s license.

I have read the above job description and understand the job requirements.

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Hamilton General Application

APPLICANT NOTE

This application form is intended for use in evaluating your qualifications for employment. This is not an employment contract. Please answer all appropriate questions completely and accurately. False or misleading statements during an interview or on this form are grounds for terminating the application process, or if discovered after employment, terminating employment.

All qualified applicants will receive consideration without regard to any protected status. Hamilton Telecommunications is an equal opportunity employer.

POSITION INFORMATION

* When would you be available to begin work?

* What category would you prefer?

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EDUCATION

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JOB RELATED INFORMATION

* Have you been given a job description or had the requirements explained to you?

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* Do you understand these requirements?

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* Can you perform the requirements of this job with or without reasonable accommodation?

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If with, how would you perform the tasks, and with what accommodation(s)?

* Are you authorized to work in this country for any employer?

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* Have you worked for Hamilton Telecommunications in the past?

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If yes, what division and when?

* Have you ever been convicted of a felony??

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If yes, please explain?

Please list any additional skills, licenses or certificates you possess which are job related or which you feel may be of value to our company.

EMPLOYMENT HISTORY

Please summarize work experience, starting with your present or most recent employer. Answer all questions completely (any omission may disqualify you from consideration).

EMPLOYER 1

Dates Employed	Employer Name & Address	Employer Phone
From: * To: *	* *	*
Job Title	Supervisor Name & Title	May we Contact?
*	* *	* Yes No
Responsibilities	Reason for Leaving	Salary/Hourly Rate (MA residents do not answer)
*	*	Start: * End: *
May we contact you at work?
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EMPLOYER 2

Dates Employed	Employer Name & Address	Employer Phone
From: To:
Job Title	Supervisor Name & Title	May we Contact?
		Yes No
Responsibilities	Reason for Leaving	Salary/Hourly Rate (MA residents do not answer)
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EMPLOYER 3

Dates Employed	Employer Name & Address	Employer Phone
From: To:
Job Title	Supervisor Name & Title	May we Contact?
		Yes No
Responsibilities	Reason for Leaving	Salary/Hourly Rate (MA residents do not answer)
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REFERENCES

Include only those individuals familiar with your work abilities. Do not include relatives.

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2.	Name:	Years Known:
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3.	Name:	Years Known:
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ADDITIONAL COMMENTS

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AUTHORIZATION AND RELEASE

I hereby certify that the information provided in this application is true, correct and complete. I authorize investigation of all statements contained in this application and I release from liability all persons, companies and corporations supplying such information and agree to indemnify Hamilton Telecommunications against any liability which might result from making such investigation. I fully understand that misrepresentation or omission of facts on this application or other required documents is cause for denial of employment or dismissal if I am employed.

I understand that an offer of employment is contingent upon my ability to establish employment eligibility under the Immigration Reform and Control Act of 1986.

I understand that no contract of employment is created by this application, or by policies and procedures of Hamilton Telecommunications. I agree to comply with the policies and procedures of Hamilton Telecommunications. I understand my employment can be terminated, at the option of either the company or myself.

I have read the above statements. I understand them and I agree with them as conditions of possible employment.

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