Apply for Customer Service Receptionist

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Summary
Title:Customer Service Receptionist
ID:3826
Location:Aurora, NE
Application Deadline:Open until filled
Contact Information
* First Name:
* Last Name:
* Address 1:
* City:
* County:
* State:
* Zip:
* Phone:
* Email:
Application Information
* Source:
If Referral, provide name:
If other, please specify:
Opt-In Confirmation
I authorize recruiters from Hamilton Telecommunications to send text messages from 8778032046 with requests for additional information in relation to this job application only. Message/data rates apply. Message frequency varies.
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Job Description - Customer Service Receptionist
Please review the job description
* Position summary: Performs general receptionist duties including providing excellent customer service by greeting customers and visitors, answering calls on a multi-extension phone system, transferring calls as appropriate and assisting customers with entry level support for their service requests.  

Essential functions:
• Professionally answers all incoming calls quickly and routes the calls to the appropriate person/ department.
• Answers routine questions for customers as appropriate or transfers phone calls to appropriate personnel.
• Greets and assists walk-in customers.
• Stresses quality in all work situations.
• Will train to provide some Tier 1 tech support for routine customer service issues.
• Keeps inventory and orders office supplies.
• Conforms to all department attendance and performance requirements.
• Copies data and compiles records and reports; sends copies of completed records to area installers.
• Orders parts and supplies for various types of telephones, telephone and television cable.
• Attend company events to promote services.
• Stresses quality in all work situations.

Other responsibilities:
• Performs all other work-related duties as assigned.

Preferred education, experience, and skills:
• High school education or equivalent.
• Experience working with Microsoft Word and Excel or similar computer programs.
• Strong interpersonal skills.
• Ability to analyze, organize and prioritize work and meet deadlines.
• Ability to read, write, speak and understand English well.

I have read the above job description and understand the job requirements.
Yes   No
Hamilton General Application
APPLICANT NOTE
This application form is intended for use in evaluating your qualifications for employment. This is not an employment contract. Please answer all appropriate questions completely and accurately. False or misleading statements during an interview or on this form are grounds for terminating the application process, or if discovered after employment, terminating employment.

All qualified applicants will receive consideration without regard to any protected status. Hamilton Telecommunications is an equal opportunity employer.

POSITION INFORMATION
* When would you be available to begin work?
* What category would you prefer?
  
  
  
* What schedules are you available?
Weekdays
Weekends
Evenings
Nights
Overtime

EDUCATION
* Select highest grade level completed
7   8   9   10   11   12   13   14   15   16   16+

  School Name City / State Dates Diploma / Degree
High School  
College
Other

JOB RELATED INFORMATION
* Have you been given a job description or had the requirements explained to you?
Yes   No
* Do you understand these requirements?
Yes   No
* Can you perform the requirements of this job with or without reasonable accommodation?
With   Without
If with, how would you perform the tasks, and with what accommodation(s)?
* Are you authorized to work in this country for any employer?
Yes   No
* Have you worked for Hamilton Telecommunications in the past?
Yes   No
If yes, what division and when?
* Have you ever been convicted of a felony??
Yes   No
If yes, please explain?


Please list any additional skills, licenses or certificates you possess which are job related or which you feel may be of value to our company.

EMPLOYMENT HISTORY
Please summarize work experience, starting with your present or most recent employer. Answer all questions completely (any omission may disqualify you from consideration).

EMPLOYER 1

Dates Employed Employer Name & Address Employer Phone
From:
*

To:
*
*

*
*
Job Title Supervisor Name & Title May we Contact?
*
*

*
*
Yes
No
Responsibilities Reason for Leaving Salary/Hourly Rate (MA residents do not answer)
*
*
Start:
*

End:
*
May we contact you at work?  
*
Yes   No
  

EMPLOYER 2

Dates Employed Employer Name & Address Employer Phone
From:

To:
Job Title Supervisor Name & Title May we Contact?

Yes
No
Responsibilities Reason for Leaving Salary/Hourly Rate (MA residents do not answer)
Start:

End:

EMPLOYER 3

Dates Employed Employer Name & Address Employer Phone
From:

To:
Job Title Supervisor Name & Title May we Contact?

Yes
No
Responsibilities Reason for Leaving Salary/Hourly Rate (MA residents do not answer)
Start:

End:

REFERENCES
Include only those individuals familiar with your work abilities. Do not include relatives.

1.Name:  Years Known:
 Address:  City:
 State:  Zip Code:
 Telephone Number:  Relationship:
 
2.Name:  Years Known:
 Address:  City:
 State:  Zip Code:
 Telephone Number:  Relationship:
 
3.Name:  Years Known:
 Address:  City:
 State:  Zip Code:
 Telephone Number:  Relationship:

ADDITIONAL COMMENTS
Please provide any additional comments below:

AUTHORIZATION AND RELEASE
I hereby certify that the information provided in this application is true, correct and complete. I authorize investigation of all statements contained in this application and I release from liability all persons, companies and corporations supplying such information and agree to indemnify Hamilton Telecommunications against any liability which might result from making such investigation. I fully understand that misrepresentation or omission of facts on this application or other required documents is cause for denial of employment or dismissal if I am employed.

I understand that an offer of employment is contingent upon my ability to establish employment eligibility under the Immigration Reform and Control Act of 1986.

I understand that no contract of employment is created by this application, or by policies and procedures of Hamilton Telecommunications. I agree to comply with the policies and procedures of Hamilton Telecommunications. I understand my employment can be terminated, at the option of either the company or myself.

I have read the above statements. I understand them and I agree with them as conditions of possible employment.

* Signature (type name):
* Date:

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