Apply for Outreach & Equipment Coordinator

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Summary
Title:Outreach & Equipment Coordinator
ID:3876
Location:Hartford, CT
Application Deadline:Open until filled
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Job Description - Outreach & Equipment Coordinator
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* Position summary:  Responsible for coordinating and implementing outreach activities, trainings and demonstrations designed to promote Telecommunication Relay Services, Captioned Telephone Relay Services, and the Equipment Distribution Program (EDP). Requires significant travel.

Essential functions:
• Represents Hamilton Relay at various state meetings, provides updates, and interacts with stakeholders on behalf of Hamilton.
• Develops professional networks within Hamilton-contracted states and the Relay community.
• Provides education and guidance to residential, commercial, instructional, and public sectors within the community about relay services and assistive equipment.
• Works as part of the Account Management and Outreach teams and serves as liaison between internal and external departments.
• Develops and implements annual outreach plan designed to promote relay services and assistive equipment through innovative outreach activities.
• Facilitates awareness and encourages involvement in educational events throughout targeted communities (Deaf, Hard of Hearing, DeafBlind, individuals who have difficulty speaking, senior citizens, veterans and Spanish speaking individuals) to increase the awareness of relay services and the EDP.
• Coordinates and conducts demonstrations, presentations, exhibits, webinars, and trainings regarding relay services for prospective customers, businesses, agencies, and organizations.
• Coordinates, educates, consults, troubleshoots, and demonstrates equipment and customer facing aspects of the state’s equipment distribution program.
• Identifies the appropriate assistive telecommunications equipment options to best meet a customer’s needs.
• Organizes and prioritizes multiple projects and deadlines.
• Significant travel required

Other responsibilities:
• Ability and willingness to work non-standard hours as needed including evenings and weekends.
• Communicates technical information effectively to a variety of audiences.
• Performs other work-related duties as assigned.
• Attends company summits.

Preferred education, experience, and skills:
• Associate or Bachelor’s Degree in business, public relations, marketing, technology, or related area or comparable work experience.
• Experience in the telecommunications field, Telecommunications Relay Service or Captioned Telephone Service is a strong plus.
• Strong technical skills.
• Excellent English writing skills.
• Ability to confidently communicate (oral and written) with a wide variety of audiences, including internal colleagues and management staff.
• Ability to plan, schedule, organize and execute multiple projects.
• Capacity to develop and maintain effective working relationships with regulatory bodies and organizations within public, private, and non-profit sectors.
• Knowledge of and ability to understand various communication modes used by current and potential Relay users.

Required:
• Possess strong interpersonal, negotiation, and customer service skills.
• Highly motivated, positive and results driven.
• Ability to organize and prioritize work and meet deadlines.
• Ability to maintain and manage job duties within a set budget.
• Strong skills in writing, analyzing, presenting and reporting
• Proficient utilization of MS Excel, Word, Power Point, Virtual Platforms (i.e., GoToWebinar, Vidyard, Zoom, etc.) and CRM software.
• Ability to lift up to 50 lbs.
• Possess a valid driver’s license.
• Ability and willingness to travel independently.

I have read the above job description and understand the job requirements.
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Application Form
APPLICANT NOTE
This application form is intended for use in evaluating your qualifications for employment. This is not an employment contract. Please answer all appropriate questions completely and accurately. False or misleading statements during an interview or on this form are grounds for terminating the application process, or if discovered after employment, terminating employment.

All qualified applicants will receive consideration without regard to any protected status. Hamilton Telecommunications is an equal opportunity employer.

POSITION INFORMATION
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EDUCATION
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JOB RELATED INFORMATION
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* Can you perform the requirements of this job with or without reasonable accommodation? If with, how would you perform the tasks, and with what accommodation(s)??
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* Are you authorized to work in this country for any employer?
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* Have you worked for Hamilton Telecommunications in the past?
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Please list any additional skills, licenses or certificates you possess which are job related or which you feel may be of value to our company.

EMPLOYMENT HISTORY
Please summarize work experience, starting with your present or most recent employer. Answer all questions completely (any omission may disqualify you from consideration).

EMPLOYER 1

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Job Title Supervisor Name & Title May we Contact?
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EMPLOYER 2

Dates Employed Employer Name & Address Employer Phone
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Job Title Supervisor Name & Title May we Contact?

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Responsibilities Reason for Leaving

EMPLOYER 3

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REFERENCES
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1.Name:  Years Known:
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2.Name:  Years Known:
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ADDITIONAL COMMENTS
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AUTHORIZATION AND RELEASE
I hereby certify that the information provided in this application is true, correct and complete. I authorize investigation of all statements contained in this application and I release from liability all persons, companies and corporations supplying such information and agree to indemnify Hamilton Telecommunications against any liability which might result from making such investigation or from providing any information to any employer or potential employer. I fully understand that misrepresentation or omission of facts on this application or other required documents is cause for denial of employment or dismissal if I am employed.

I understand that an offer of employment is contingent upon my ability to establish employment eligibility under the Immigration Reform and Control Act of 1986.

I understand that no contract of employment is created by this application, or by policies and procedures of Hamilton Telecommunications. I agree to comply with the policies and procedures of Hamilton Telecommunications.I understand my employment can be terminated at any time with or without notice or cause, at the option of either the company or myself.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

I have read the above statements. I understand them and I agree with them as conditions of possible employment.

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