Apply for Level II IT Technician

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Summary
Title:Level II IT Technician
ID:3792
Location:Lincoln, NE
Application Deadline:Open until filled
Contact Information
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Job Description - Sr IT Techician
Please review the job description
* Position summary: Analyzes, diagnoses, and resolves complex network problems for commercial and retail clients. Recommends and implements corrective solutions to be applied to network hardware or software. Requires knowledge of a wide range of network hardware and software.

Essential functions:
• Consults with commercial and retail clients to understand technical needs and issues and advises clients with effective solutions.
• Provides pre- and post-sale technical solutions for both hardware and software.  Assists with the related service/hardware quotation and delivers said output to clients.
• Installs and configures hardware components such as servers, storage, routers, switches, cabling, monitors and printers.
• Loads specified operating systems and applications onto computers.
• Configures server and workstation operating systems and software to specifications and customer requirements.
• Verifies correct operation of servers, workstations, networks and related peripherals.
• Responds to client inquiries about systems operation to diagnose system hardware, software, spyware, virus and operator issues.
• Assists with various front office functions such as receipt of customer payments, processing service tickets, etc.
• Assists with network and phone system cabling.
• Provides phone support for Internet and basic PC operation.
• Troubleshoots, diagnoses, and resolves hardware and software problems.
• Works with end users to identify network and PC related issues and explain methods to avoid replicating similar issues.
• Coordinates activities with help desk, network services, or other information systems groups.
• Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
• Sells or assists in the sale of HIS services to prospective clients.

Other responsibilities:
• Possess the willingness and desire to stay current with existing and emerging technologies.
• Performs other work-related duties as assigned.

Physical requirements:
• Ability to lift and move a minimum of 25 pounds regularly and up to 50 pounds on occasion.
• Ability to manipulate and use hand tools.
• Ability to travel to and from local customer sites on a regular basis.
• Ability to stand, crouch and kneel for long periods of time.
• Ability to climb ladders and stairs on a regular basis.
• Ability to hear and see auditory and visual commands and signals from computer, telephony and other electronic equipment.

Education, experience, and skills:
• 3+ years of directly rated work experience required.
• Possess strong problem-solving skills.
• A+ and other industry technical certifications such as CCNA, MCSA or E or equivalent knowledge preferred.
• Medium to advanced understanding and experience with Microsoft Windows operating systems.
• Medium to advanced understanding of troubleshooting procedures for routers, servers, PCs and Internet in a LAN/WAN environments.
• Ability to read, write and speak English fluently.
• Ability to effectively present information and respond to questions from managers, clients and coworkers.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Possess a valid driver’s license and be able to travel to client sites without restriction.

I have read the above job description and understand the job requirements.
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Hamilton General Application
APPLICANT NOTE
This application form is intended for use in evaluating your qualifications for employment. This is not an employment contract. Please answer all appropriate questions completely and accurately. False or misleading statements during an interview or on this form are grounds for terminating the application process, or if discovered after employment, terminating employment.

All qualified applicants will receive consideration without regard to any protected status. Hamilton Telecommunications is an equal opportunity employer.

POSITION INFORMATION
* When would you be available to begin work?
* What category would you prefer?
  
  
  
* What schedules are you available?
Weekdays
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Overtime

EDUCATION
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JOB RELATED INFORMATION
* Have you been given a job description or had the requirements explained to you?
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* Do you understand these requirements?
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* Can you perform the requirements of this job with or without reasonable accommodation?
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If with, how would you perform the tasks, and with what accommodation(s)?
* Are you authorized to work in this country for any employer?
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* Have you worked for Hamilton Telecommunications in the past?
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If yes, what division and when?
* Have you ever been convicted of a felony??
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If yes, please explain?


Please list any additional skills, licenses or certificates you possess which are job related or which you feel may be of value to our company.

EMPLOYMENT HISTORY
Please summarize work experience, starting with your present or most recent employer. Answer all questions completely (any omission may disqualify you from consideration).

EMPLOYER 1

Dates Employed Employer Name & Address Employer Phone
From:
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To:
*
*

*
*
Job Title Supervisor Name & Title May we Contact?
*
*

*
*
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No
Responsibilities Reason for Leaving Salary/Hourly Rate (MA residents do not answer)
*
*
Start:
*

End:
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May we contact you at work?  
*
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EMPLOYER 2

Dates Employed Employer Name & Address Employer Phone
From:

To:
Job Title Supervisor Name & Title May we Contact?

Yes
No
Responsibilities Reason for Leaving Salary/Hourly Rate (MA residents do not answer)
Start:

End:

EMPLOYER 3

Dates Employed Employer Name & Address Employer Phone
From:

To:
Job Title Supervisor Name & Title May we Contact?

Yes
No
Responsibilities Reason for Leaving Salary/Hourly Rate (MA residents do not answer)
Start:

End:

REFERENCES
Include only those individuals familiar with your work abilities. Do not include relatives.

1.Name:  Years Known:
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2.Name:  Years Known:
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3.Name:  Years Known:
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ADDITIONAL COMMENTS
Please provide any additional comments below:

AUTHORIZATION AND RELEASE
I hereby certify that the information provided in this application is true, correct and complete. I authorize investigation of all statements contained in this application and I release from liability all persons, companies and corporations supplying such information and agree to indemnify Hamilton Telecommunications against any liability which might result from making such investigation. I fully understand that misrepresentation or omission of facts on this application or other required documents is cause for denial of employment or dismissal if I am employed.

I understand that an offer of employment is contingent upon my ability to establish employment eligibility under the Immigration Reform and Control Act of 1986.

I understand that no contract of employment is created by this application, or by policies and procedures of Hamilton Telecommunications. I agree to comply with the policies and procedures of Hamilton Telecommunications. I understand my employment can be terminated, at the option of either the company or myself.

I have read the above statements. I understand them and I agree with them as conditions of possible employment.

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