Careers >> Functional / Business Analyst
Functional / Business Analyst
Title:Functional / Business Analyst
Location:Aurora, Nebraska
Application Deadline:Open until filled

Reports to:

Enterprise Software and Data Services Manager

Position summary:

Provide system support and participate in projects involving JD Edwards (JDE) modules and/or other enterprise software applications. Provide enterprise software assistance to business line personnel and provide system/technical solutions that meet business requirements.

Essential functions:

  • Support end users and provide primarily Tier 1 production support for JDE, Kronos and/or other applications, including related systems and interfaces.
  • Assist in gathering information for reported incidents and problems.
  • Provide excellent application support and customer service to end-users; assisting them in effective use of enterprise software applications.
  • Research bugs and enhancements in vendor knowledge base(s) and recommend solutions.
  • Establish and maintain robust working relationships with leaders and end-users within designated support area(s), as well as with Enterprise Software & Data Services team members.
  • Learn about assigned enterprise software modules and assist with implementation of new functionality and associated testing.
  • Train, assist and conduct business needs assessments, and review business structure, policies, and operations to assist in supporting enterprise software applications.
  • Train and assist in analyzing business processes and activities and recommend improvements to business processes.
  • Develop functional requirements and design for workflows, forms, reports, interfaces, conversions and system enhancements as they relate to JDE applications
  • Develop and execute test plans and scripts for area(s) of responsibility.
  • Prepare and maintain all application documentation necessary to support development activities.
  • Stay abreast of new JDE, Kronos and JIRA product development in area(s) of responsibility and make recommendations to management.

Preferred education, experience, and skills:

  • Associates or Bachelor’s degree in Accounting, Business, Computer Science, Management Information Systems or related fields, or a combination of education and related work experience.
  • 1-3 years of experience working in accounting, human resources, operations management, or supporting IT or enterprise software.
  • Experience using/applying enterprise software applications to business processes.
  • Experience in supporting team members in the use of enterprise software applications.
  • Experience with JDE, Oracle CX, Kronos, and/or JIRA is a plus.
  • Able to explain technical concepts to a broad audience.
  • Highly attentive to detail.
  • Able to work both independently and with others in collaborative teams to meet common business initiatives.
  • Able to organize and prioritize work.
This opening is closed and is no longer accepting applications
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