Careers >> Billing Specialist
Billing Specialist
Title:Billing Specialist
Location:Aurora, NE
Application Deadline:Until Filled
Reports to:  Billing Analyst

Position summary:  Process and maintain various billing data records for several companies; prepare a variety of supporting billing reports and schedules for several companies; file monthly reports with tax remittances to government agencies.

Essential functions:
• Process daily toll data files from digital switches.
• Process common carrier data sets and CDRs monthly, prepares billing for relay switch in Louisiana and Nebraska.
• Download and process electronic toll data from carriers.  Prepare monthly billing to toll carriers.
• Monitor toll processing for problems; investigate and help find resolutions.
• Investigate toll and billing questions from customers after customer service has tried to resolve; issue or deny toll credits.
• Electronically transfer Caller ID Name database and LIDB update weekly; maintain interface with Neustar.
• Maintain 911 quarterly reporting for Hamilton, Merrick and Hall Counties.
• Prepare semi-annual numbering utilization reports to NANPA.
• Assist with special projects including data entry, data requests/analysis, reconciliation and billing investigations.
• Prepare and transmit data for CASS updates, verify addresses in error file for CASS.
• Submit daily check run files through Positive Pay to bank.
• Prepare and distribute monthly invoices for specific intercompany transactions.  Analyzes processes for completion of said transactions to ensure accuracy and completeness.
• Prepare intercompany revenue bills and write-off summary for monthly customer billing.
• Reconcile intercompany suspense accounts for all companies.
• Prepare monthly, quarterly and annual reports for selected regulatory entities, and submits on a timely basis.
• Learn and apply local, intrastate and interstate tariffs and contracted billing rates for various telephone services to customers.
• Assist in the development, design and maintenance of various required billing and statistical reports to meet contractual requirements.
• Prepare service billing for intercompany payroll.  Field questions regarding reports produced and allocate expenses to appropriate relay centers.
• Prepare various state Outreach reports for relay billing.
• Prepare daily bank deposits for outside company.
• Prepare monthly billing for outside company using contract billing through JDE.  Reconcile USAC discount Clearing Account.

Other responsibilities:  
• Maintain a library of downloaded and created data sets during toll processing and access billing.
• Maintain local calling area table for toll processing and relay switches; maintain toll rate tables for, Hamilton Relay and HLD.
• Maintain and upgrade procedures for toll processing.
• Ability and willingness to work non-standard hours as needed.
• Perform similar work related duties as assigned.

Preferred education, experience, and skills:
• Bachelor Degree in Business Administration or Accounting preferred, or possess equivalent work experience for the duties described combined with Associates Degree in Business Administration or Accounting.
• Ability to organize and prioritize work and to meet deadlines.
• Proficiency with spreadsheet programs.
• Proficiency with computer terminals, keyboards and calculator.
• Strong written, verbal, analytical and interpersonal skills.
• Ability to read, write, speak and understand English well.
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